Terms of service

Terms of Service

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Preamble

Please read the Terms of Service and Privacy Policy before using our website. By accessing and using the website, you agree to the Terms of Service. If you do not agree with any part of the Terms of Service, you are not entitled to use the website.

This website (hereinafter referred to as the โ€œE-Commerce Websiteโ€, โ€œSiteโ€ or โ€œWebsiteโ€) is owned by Ollivander Group LLC, the company operating the Ollivander store brand (hereinafter referred to as the โ€œCompanyโ€). Ollivander Group LLC offers this Website, all information, products, and services available on it to the Customer or any other visitor to the Website (hereinafter referred to as the โ€œCustomerโ€ and โ€œVisitorโ€) only on the condition that the Customer agrees to all of the Companyโ€™s terms, requirements, rules, and policies. By visiting the Companyโ€™s website and/or purchasing anything from it, the Customer uses the Companyโ€™s services and thereby agrees to all of the aforementioned rules, terms, and policies (the โ€œTerms of Serviceโ€ or โ€œTermsโ€).

The Company is entitled to change, replace, or amend the Terms of Service, Privacy Policy, or any other policy without prior notice. The uploading of updated rules and regulations by the Company to its website results in their immediate entry into force, unless otherwise specified.

The Customer is obliged to periodically review the Companyโ€™s rules and regulations on the Companyโ€™s website.

The division of the information into the paragraphs below is intended solely to make the information easier to understand. The same aspect of the relationship between the Customer and the Company may be governed by more than one of the paragraphs below

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1.General Terms of the E-Commerce Website

1.1. The use of the Website by the Customer or Visitors automatically means that the Customer is a legally competent adult. If the person is a minor or is not legally competent, the use of the Companyโ€™s Website by such person constitutes the consent of their guardian for that person to use the Companyโ€™s Website, in accordance with the legislation of the country of residence of such person.

1.2. The distribution of computer viruses or malicious code on the Companyโ€™s Website or through the Website for any purpose or motive is prohibited.

1.3. The Company reserves the right to refuse service to any person at any time.

1.4. You are not entitled to take pictures, screenshots, or videos of the Website without the prior written consent of the Website administration.

ย 1.5. The Company shall not be responsible if the information provided on the Website is inaccurate, incomplete, or outdated. The information available on the Website is provided for general informational purposes only and should not be used as the primary source for making decisions. Before making a decision, please consult the Companyโ€™s representatives and ask them for additional information. You are responsible for decisions made based on the information available on this Website.

1.6. Product prices are subject to change without prior notice. We also reserve the right to suspend the provision of any service, or any part thereof, at any time and without prior notice.

1.7. The Company reserves the right to cancel any order placed on its Website.

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2. Shipping Terms

The detailed terms governing the shipping of orders purchased through the Companyโ€™s E-Commerce Website are defined and regulated in accordance with the Companyโ€™s Shipping Terms Policy.

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3. Prohibitions

3.1. In addition to the prohibitions mentioned above, you are not entitled to use the Companyโ€™s Website, any of its social media channels, and/or their content:

(A) for any unlawful purposes;

ย (B) to encourage others to use the Companyโ€™s Website or any of its social media channels for any unlawful purposes or activities;

ย (C to infringe intellectual property rights;

(D) to distribute false or misleading information;

(F) to unlawfully collect information about individuals;

(G) to advertise, sell, or promote the products, services, and/or social media channels of a third party and/or any other person.

ย 3.2. In the event of a violation of the above prohibitions, the Company reserves the right to terminate any personโ€™s access to the Companyโ€™s services and/or any of the Companyโ€™s social media channels without any prior warning.

4. Changes to the Terms of Service

ย 4.1. The Company reserves the right to update, amend, or replace any part of the Terms of Service by uploading an updated version of the Terms of Service and/or another official document to the Website. It is your responsibility to periodically check for updates to the Terms of Service.

4.2. The Company is obliged to ensure the continuous synchronization of the latest versions of the Terms of Service and other official documents related to Customers with the Website (public availability). The final version of an official document shall be considered the version uploaded to the Companyโ€™s Website.

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